COSMO CONSULT Group received the Act to Accelerate Award in the "Empowerment" category from Microsoft in late June. The prize honors products and services that actively address current challenges by providing digital solutions. COSMO CONSULT has done exactly that with its Digital Consultant, a virtual assistant that can be seamlessly integrated into Microsoft Dynamics 365 Business Central ERP systems as an add-on. It supports companies in configuring their solution and helps build context-based know-how with targeted interactive information and training. In this way, large and small ERP projects can be implemented significantly faster and more cost-effectively.

COSMO CONSULT Group received the Act to Accelerate Award in the "Empowerment" category from Microsoft in late June. The prize honors products and services that actively address current challenges by providing digital solutions. COSMO CONSULT has done exactly that with its Digital Consultant, a virtual assistant that can be seamlessly integrated into Microsoft Dynamics 365 Business Central ERP systems as an add-on. It supports companies in configuring their solution and helps build context-based know-how with targeted interactive information and training. The shortage of skilled labor is one of the most pressing issues of our time. IT companies in particular are affected by this shortage. Not only are hourly fees on the rise, finding a specialist at short notice is often completely impossible. This often causes delays in IT projects, explains Klaus Aschauer, a director at the COSMO CONSULT Group: "Digital transformation is at the top of the agenda for many companies, and those companies want to move forward with their projects. This is continuously pushing us to the limits of our capacity. So we thought to ourselves: “Why don’t we combine personal consulting and digital services? With our Digital Consultant, our customers can, for the most part, configure their ERP system themselves, build up the necessary expertise on their own and move forward with their projects at their own pace."

Later, in live operation, our virtual assistant helps training new employees and optimizing processes. When users take care of necessary tasks on their own, consulting effort and project costs are reduced. This gives COSMO CONSULT, as an expert in digital transformation, the opportunity to implement more projects with the resources available while shortening waiting times for customers.